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user account error message

 
This forum is locked: you cannot post, reply to, or edit topics.   This topic is locked: you cannot edit posts or make replies.    AudioRealism Forum Index -> Technical Questions
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jaschoon



Joined: 19 Feb 2015
Posts: 2

PostPosted: Thu Feb 19, 2015 2:24 pm    Post subject: user account error message Reply with quote

Hello:

I'm having an issue running the VSTs after installing the app bundle (using an admin account) and manually copying them to the 64-bit VST location. I can see and insert the plugins into a project. When I try to open the plugins, however, I receive the following error:

“This plug-in needs to be re-installed for this user account”

Might anyone be able to help with this, please?

Thanks, JS

PS- Win 8.1 64-bit (patched to current), Sonar X3 64-bit, VST
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jaschoon



Joined: 19 Feb 2015
Posts: 2

PostPosted: Thu Feb 19, 2015 10:56 pm    Post subject: Reply with quote

After a quick response from audiorealism I'm all set.

The software was installed using an Admin account and writes some files to the installing user's c:\user\name\documents\audiorealism directory. This was not the un-privileged account I use to run the DAW.

After copying this folder into my unprivileged \documents folder everything opened and authorized fine.

Very Happy
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