For more general questions, for example tips on
how to use our products with different hosts or MIDI controllers, please try
asking on our forums. Other users may be better at answering these general
questions and you might get a faster response than emailing us directly.
Note: When emailing us, please make sure
that you allow emails from us in your spam filter (if you are using one)
settings. Also make sure your email account quota is not filled. We usually
respond to email within a few hours (on weekdays), but it can take up to a few
days in worst case. If you do not hear from us at all there is probably a spam
filter or similar blocking us, in which case you may try to contact us via the
forum (see above).
