SUPPORT
Installing on macOS Catalina or later
If the plug-in is not showing up in your DAW (Logic or Ableton), try rebooting after installation. Certain DAWs need to rescan plug-ins in order to detect them.
Lost License Codes
If you have lost your license codes and wish to recover them, please use the contact page.
Installing on Windows 10 or later
Occasionally Windows will issue a warning when running the installer. If the software is downloaded from our website you can safely disregard this warning and select Run Anyway.
Frequently Asked Questions
Plug-in not showing up after installation
If the plug-in doesn't appear please try:
- Force the DAW to rescan plug-ins
- Reboot after installation. This will cause macOS to rescan plug-ins.
Installing on multiple machines
We support installation on multiple machines, so you can run your plug-ins on your PC, Mac and portable computers without any restrictions.
System Requirements
The requirements stated below are tested for, however the plug-ins may work on other systems. Therefore we recommend downloading and installing the trial versions prior to purchasing. If a plug-in does not appear to work on your system please notify us.
Mac OS X
- OS X 10.7 or later (32 or 64-bit)
- 1 GHz Intel CPU or better
- Apple Silicon M1 or better
- Host software that is compatible with 32 or 64-bit VST or Audio Unit for example: Logic Pro, Garage Band, Ableton Live, Cubase, Reason
Windows
- Windows 7 or later
- Pentium 4 or better
- Host software that is compatible with 32 or 64-bit VST for example: Cubase, Ableton Live, FL Studio, Reason, Reaper
Other questions?
If it's a question about use with a specific host or other non technical issues, please try our forum.
INSTALL THE VISUAL C++ 2010 SP1 REDISTRIBUTABLE PACKAGE (X64)
In some cases ABL3 will fail to load on certain Windows installations
- In this case try installing theMicrosoft Visual C++ 2010 SP1 Redistributable Package (x64). The download link for this can be found here:www.microsoft.com/en-us/download/confirmation.aspx?id=13523
Plug-in registration problems
If you are experiencing problems registering a plug-in please try these steps:
- Enter your user name and license code exactly as in the delivery email
- Your username cannot be blank, and should be the same email address that was used for delivery
- Update to the latest version of the plug-in
- Reinstall the plug-in and reboot before launching it
- Use the stand-alone version to enter your registration
- On Windows, please make sure to run the installers and host as administrator (right-click the .exe and use Run as Administrator)
- On macOS, please make sure you install logged in as administrator
WHAT ARE THE LATEST PLUG-IN VERSIONS?
Check this link for the change log of the latest versions.
LEGACY VERSIONS OF PLUG-INS (32-BIT ONLY)
Please see this post for some older and legacy versions of plug-ins:
https://www.audiorealism.se/news/legacy-versions-of-plug-ins
The plug-in does not start with my sequencer
Make sure the plug-in is set to Host Sync Mode. Certain plug-ins like ABL2 or ABL Pro require a MIDI track to trigger pattern playback. The manuals for each plug-in describe how to do this.
LICENSE TRANSFER
Licenses may be transferred to another user on request, however we reserve the right to deny such a transfer.
To transfer a license both parties must e-mail AudioRealism prior to sending anymoney or license codes. Include the names of the buying vs receiving party. Remember - license codes are personal and should not be given out to anyone. Once e-mails have been received from both parties and everything checks out a new license will be made out to the receiving party. The sending party must then remove the software from his/her computer.
We only allow one transfer per license and user, or in other words: after a license has been transferred once it will be converted to NFR (not for resale), which means the buyer cannot resell his licenses. Also the seller will be flagged with NFR meaning if he repurchases a license from us he will not be able to transfer it again.
Note: License transfers may take up to a week
REFUNDS
All our plug-ins have run in trial mode with most of the features available (except audio fading periodically), please try the plug-in on your system and DAW before purchasing to ensure they are working without any issues. We generally do not offer refunds once the product has been registered or activated with a license code.
Email us directly
If you have specific questions about licenses, or having problems with a plug-in you can email us directly using at the contact page.
